Community Guideline

We are a community based on trust, transparency, and contribution. In order to keep it that way, we expect everyone to act in accordance with these guidelines, including all Clients, Backers, Sponsors, and our own Machi-Systems team.

Be Authentic

Participate in an authentic and active way. In doing so, you contribute to the health and longevity of this community. We’re all in this together. Please act respectfully, honestly, and mission-aligned when using our site.

Be honest

Honesty in action is demonstrated by how we operate. We are an open startup at our core. We strive to be part of the transparency and openness movement. Being honest is important and impacts all our livesour livelihoods and relationships at large. Honesty includes our feelings: the way we view ourselves and the actions we take. It keeps us moving forward without needing to look back. Join us.

Be inclusive

The reason we can do great things together is that each of us brings a different point of view. Whoever you are, you have a unique perspective and skillset to contribute. Be open to those to whom you want to contribute genuinely.

Be respectful

We have a zero-tolerance for unacceptable behavior. Being a jerk will not get you a place in this community; it will turn people away. We don’t want that noise in the system. If your account is found to be engaged in any kind of unacceptable behavior, we will close it.

Unacceptable behaviors include spamming, trolling, intimidating, harassing, abusive, discriminatory, derogatory, or demeaning speech and actions by any participant in our community online. This encompasses all related events and one-on-one communications carried out in the context of community business.

Harassment includes harmful or prejudicial context in verbal or written comments related to gender, sexual orientation, race, religion, disability; inappropriate use of nudity and/or sexual images (including presentation slides); inappropriate depictions of violence (including presentation slides); deliberate intimidation, stalking or following; harassing photography or recording; sustained disruption of talks or other events; inappropriate physical contact, and unwelcome sexual attention.

Be mindful

Your Machi-System Team wants to hear how you are going and stay connected. But please be respectful of their inboxes and their time. The same goes for your interactions with everyone in the community.

To clients: Machi-Systems members are sometimes interns and volunteers, taking time away from their families or leisure to grow their personal knowledge base. Please be patient, respectful, and mindful of their time when reaching out.

Speak up

If something’s wrong, let us know. We believe in self-managing systems, so we don’t police or moderate excessively. The only way this works is by sharing the effort of noticing what’s going on.

While we give you tools to moderate interactions slot, we still rely on you to let us know when something isn’t right. Please contact us any time:

Share the love

If you like something, share it with your friends. Let the world know, and receive some love in return.

These guidelines will continue to evolve as we grow. It’s up to all of us to build an honest, safe, and trustworthy community. Thank you for making it real.

While we give you the tools to moderate interactions slot, we still rely on you to let us know when something isn’t right. Please contact us any time:

Body Positive

Here at Machi-Systems, we have a zero-tolerance policy for negative body image comments about our peers, staff, colleagues, shareholders, or the greater community at large.

We feel strongly that if any issues cannot be resolved without one party blaming the other due to body image, the accusative party will be dismissed immediately.



We can’t achieve our mission unless we are sustainable in doing it. We take a broad definition of sustainability as financial, collective, and individual sustainability.


We work in the open, use public Discord, and our code is public. We strive to be available and welcoming.

Resilience (people come and go)

A successful company survives its founders; we try to do things that anyone can pick up and carry on.


Our data is public, as well as our revenue numbers: Our investor update is regularly published on our blog, and our salary tiers are accessible.

Community Guidelines


We value and encourage all types of contributions. We don’t assume you can contribute for free, we respect and thank you.

Be honest

Be honest about who you are, what your Organization is doing, and what you want to do with your project. Dishonesty is not only damaging to you but to all other projects. Don’t be the one bringing mistrust into this community.

The working-group first

Working Groups (WG) are groups of people with a shared mission. People may come and go, but the mission remains. A successful Working Group is one that survives its initial founders.

Be inclusive

The reason why we can do great things together is because each of us brings a different perspective. Whoever you are, you have a unique perspective and unique skills that you can contribute to a collective.

Be respectful

We have zero tolerance for trolling. Being a jerk will not get you a place in this community; it will turn people away. We don’t want noise in the system.

Be mindful

Your client wants to hear about how you are doing, get invitations to your activities, and stay connected. Please be respectful of their inboxes, and their time, and make sure they are always wanting more!

Share the love

If you like something, share it with your friends. Let the world know and receive some love in return!

Core Contributors Guidelines

Work in the open. It saves a lot of time. There should be little to no distinction between an internal and external contributor.

Seek advice but make your call. Make sure you ping anyone internally or externally that could add valuable feedback to what you are working on.

Be mindful of everyone else’s time: don’t block others. Think about how someone can take over from you, don’t become a bottleneck.

Apply rough consensus. You don’t need everyone to sign off on something.

Go ahead, results speak louder than words.

Deliver. Schedules are flexible but…

Show up for (online) meetups, let the team know if you can’t make it. Trust by default, don’t break the trust. Don’t lie.

Support and encourage contributions. When someone contributes, it means they care.

Take care of yourself, it’s a marathon – not a sprint. Take care of each other. We are all doing our best.

Expect review requests to be replied in 24h hours (excluding weekends), after this period you can re-ping.

You’re responsible for deploying what you develop

It’s everyone’s responsibility to make sure we are all as autonomous as possible. To achieve that we use these questions to prioritize what gets done:

  • Does this serve our mission?
  • Will this make us financially sustainable within a year?
  • Is it feasible to build and maintain with our team and runway?
  • Can this make us move faster?
  • Does this increase quality and not technical debt?
  • Will this bring us more clients and financial contributors?
  • Is this already solved elsewhere or is it our unique contribution?
  • Can we measure the success of this?

Core Contributors: Communication

Discord: Most daily communication happens in Discord.

  • DM if it’s urgent / personal
  • Use public channels by default
  • Thread replies for ease of flow


  • Remove people from ccd in threads if their attention is not needed
  • Being ccd is assumed to be an FYI only (no expectation of reply)
  • Address as to in an email: there’s an expectation of reply.
  • If email communication is being handled, put the rest of the people in the thread in bcc so they know it’s been taken care of but doesn’t keep popping up in their inboxes.

Mentions (figma, mockups, github, discord)

  • There’s an expectation of reply.


  • Monday weekly meeting: weekly planning, review of To Dos, numbers and open issues.
  • Tuesday-Thursday: daily standup. Rough account of what we are up to & blockers.
  • Friday Open Call and Demo Day: open stand-up and demo day.


  • We strive to meet once a quarter, at least once every 6 months. We’d like you to attend once a year. Machi-Systems will cover all the costs.

Core Contributors: Expenses

Machi-Systems will cover the following expenses:

  • Travel, accommodation & meals during Sprints
  • Travel to conferences (pre-validation required)
  • Personal development workshop/classes (pre-validation required)

Core contributors are responsible for:

  • Healthcare
  • Office, Hardware / Internet
  • Commute / Lunches

Core contributors (& part time contributors) should submit their invoices to the corresponding forms:

Core contributors: Leave


  • 25 days a year, paid
  • Unlimited unpaid leave (make sure everything is organized and anyone can take on your tasks). Please note we are a startup and on a constrained budget that can change by the time you are back. Over 3 months unpaid leave, we can’t guarantee that we’ll able to pay you again.

Parental Leave:

  • 25 days paid (your vacations)
  • 6 months unpaid. Please note that we are a startup that is not sustainable yet and our situation might change but we will strive to pay you again after 6 months of parental unpaid leave.

Core Contributors: Compensation


  • USD $52,000 (CEO)
  • USD $5,000 (CFO)

Open Collective Engineering

The engineering team (JB, Christine, and Goldsteins) use a public formula for compensation:

In addition to this, every engineer in the team is granted a $100 monthly via gift card.


We hope you’ve found this doc useful. Is anything missing? If so, email us at and we’ll get it sorted for you.


Creating for good cause? ✨If you are building or creating something that works towards solving mental health, wellbeing or environmental issues, then you can get access to Machi-Systems services at a reduced rate. Please get in touch for more information.


Questions? Send us a note and we’ll get right back to you.

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